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Contact Us

Portland House

For all enquiries relating to accommdation for single homeless or vunerable aged 16-24, emergency food parcels and meal vouchers

01638 600699


Charity Superstores & Training Centres

For all donations, collections and purchases of furniture etc. volunteering and training opportunities

01638 660900 Newmarket Superstore
(Voicemail when engaged or out of opening hours)

01638 718036 Mildenhall Superstore

Community Recycling Centre

For all enquiries relating to waste disposal and recycling

01638 560018


Open Tuesday and Thursday only 10 am to 4 pm

01638 561711  or 01638 600699 (out of opening hours)



For all charity correspondence and enquiries contact:

Portland House
188 High Street

Suffolk CB8 9AP

01638 600699


Aged 16-24 homeless or vulnerable?

We can help with accommodation, food and support.

Phone us on 01638 600699
or email:

Charity Superstores


 We advise donors not to leave items at our stores when we are closed
as they can be ruined in poor weather, stolen or vandalised. 

CCTV does operate in the area to record fly-tipping

Thank you for your understanding.

The Newmarket Charity Superstore is at
Unit 2 Craven Way, Newmarket CB8 0BW.

We apologies for any inconvenience but the Newmarket Superstore will be closed on Saturday 28th October and Sunday the 29th October due to staff holiday.  

Our opening times are:
10am to 4pm every day

Monday to Sunday 

We are open on Spring and Summer Bank Holidays

Call 01638 660900

for all enquiries, collections and deliveries


The Mildenhall Charity Superstore is at 20A Hampstead Avenue IP28 7AS

Our normal opening times are:

Monday to Friday 10 am to 4pm. 

Closed Saturdays, Sundays and Bank Holidays

Call 01638 718036



After the closure of the Newmarket Community Partnership in April 2012 Open Door operated the SOS Bus, providing a place of safety in the Saturday night-time economy in Newmarket High Street.

Unforunately, in February 2017, the service was closed due to a lack of funds. 

For further information telephone:

01638 600699

or visit