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Welcome to Newmarket Open Door

Newmarket Open Door is a charity providing vulnerable people with supported housing and training opportunities in Newmarket. As well as our houses, we run two Charity Superstores and Training Centres in Newmarket and Mildenhall, the local Foodbank and the Community Recycling Centre, to fundraise and to support the wider community.

Newmarket Open Door

Open Door was inspired and founded by a local Churches Together initiative in 1997 and now manages and provides:
  • Portland and Hypher Houses – supported housing for young single homeless or vulnerable people aged 16-24.
  • The Charity Superstores and Training Centres  in Newmarket and Mildenhall, retailing donated furniture and household goods to the general public, providing volunteering opportunities for our residents and disadvantaged people from the wider community.
  • The Foodbank@newmarketopendoor redistributes foods and household products to charities and their members and a discounted meal voucher scheme for homeless people in emergency need.

  • The Community Recycling Centre at Depot Road, formerly run by Suffolk County Council. This is now a 'Pay to Throw' site, taking in household waste for a fee and collecting materials such as metals, textiles and clothes, carboard and paper.

"Behold, I stand at the door and knock. If anyone hears My voice and opens the door, I will come in to him and eat with him, and he with Me". (Revelation 3:20)

Aged 16-24 homeless or vulnerable?

We can help with accommodation, food and support.

Phone us on 01638 600699
or email:

Charity Superstores


 We advise donors not to leave items at our stores when we are closed
as they can be ruined in poor weather, stolen or vandalised. 

CCTV does operate in the area to record fly-tipping

Thank you for your understanding.

The Newmarket Charity Superstore is at
Unit 2 Craven Way, Newmarket CB8 0BW.

We apologise for any inconvenience but the Newmarket Superstore will be closed from Monday 20th August for our summer break and will re-open on
Tuesday 28th
August 2018.

Our opening times are:
10am to 4pm every day
apart from Fridays when we currently shut at 3pm

Monday to Sunday 
Please note we close at 3.45 pm on Sundays
to collect a Foodbank donation from our local Tesco store.

We are open on Spring and Summer Bank Holidays

Call 01638 660900

for enquiries, collections and deliveries

Please leave a message on the voicemail or telephone
Portland House on 01638 600699



The Mildenhall Charity Superstore is located at
20A Hampstead Avenue
IP28 7AS

Mildenhall is normally open:

Monday to Friday 10 am to 4pm. 

Closed Saturdays, Sundays and Bank Holidays

We close for our summer break on Saturday 18th August
and will re-open on Tuesday 28th August 2018

Call 01638 718036

Recycling Centre


The Recycling Centre will be closed for our summer break from Thursday 15th August and will re-open on Tuesday 28th August 2018

Please accept our apologies for the inconvenience. 

Our normal opening hours are:

Sundays, Mondays, Tuesdays & Wednesdays

10 am to 4 pm

The Centre re-opened thanks to a grant from Suffolk County Council to support our insurance, environmental supervision and licence costs.  

We apologise for any inconvenience but unfortunately due to high disposal costs and declining income from recyclate, we are compelled to continue to levy charges, which now include VAT.  

We charge for landfill, green and wood waste, some metals and electrical items, especially fridges/freezers, to recoup the high disposal costs paid by the charity.

Cardboard, paper, books, textiles and scrap metals are free.  

Commercial rates available on request.

Congratulations to Gavin Smith, our site supervisor, in achieving a qualification in waste and resource management. 

Please rind for details of the charges.

Depot Road, Newmarket

01638 560018

Alternative facilities are available at:

  • Mildenhall, off the A1065
  • Haverhill, off the A143, CB9 7UR
  • Bury St. Edmunds, off the A134, townside of the A14, IP33 2RW

The County Council sites are all closed on Wednesdays






After the closure of the Newmarket Community Partnership in April 2012 Open Door operated the SOS Bus, providing a place of safety in the Saturday night-time economy in Newmarket High Street.

Unforunately, in February 2017, the service was closed due to a lack of funds and, thankfully, a reduced need. 

For further information telephone:

01638 600699

or visit